To Whom It May Concern: On March 5, 2012 ,

题目内容：

To Whom It May Concern:

On March 5, 2012 , I bought a Perfect Muffin Kit(松饼粉 ) from your store at Midfield Shopping Center. The cashier who assisted me was George. George was very friendly and told me that the Perfect Muffin Kit would live up to the guarantee on the box: “Perfect Muffins Every Time!”.

Unfortunately, this product did not live up to what it promised . The muffins I made were far from perfect . I followed the directions in the package very carefully . First , I removed the bag of mix from the box. Then , I poured it into a bowl. Next, I added the correct amount of water to the mix and stirred it. According to the directions, after stirring the mixture , I added half a cup of dried prapes, nuts , berries, or another favorite ingredient(配料 ) . My favorite ingredient happens to be hot sauce (沙司 ). I find that a bit of hot sauce makes pizza and soup taste very delicious. So, continuing to follow the directions, I added half a cup of hot sauce to the mix and stirred it. Finally, I poured the mix into muffin tins and baked it in the baker at 350 degrees for exactly 20 minutes.

When the muffins finished baking, I was very excited to eat the “Perfect Muffins” as promised on the box. You can imagine my disappointment when, upon tasting the muffins, I discovered that they were not perfect. These muffins were , in fact , absolutely terrible. Not even my dog was interested in eating these supposedly “perfect”muffins.

I would appreciate a full refund(退款 ) of $3.99 for this product as soon as possible. Enclosed are the receipt, the empty box, and one of the un-perfect muffins so that you can experience it for yourself . Thank you for your attention to this matter.

Sincerely ,

Michelle Bauer

小题1:This letter is most likely addressed to _______.

A．a local storeowner

B．the owner of the muffin mix company

C．the clerk at a local muffin bakery

D．George, the cashier who sold the muffin mix小题2:The tone(语气 ) of the author can best be described as ________.

A．embarrassed

B．hopeless

C．disappointed

D．disgusted小题3:The author was unhappy with the product because________.

A．the directions of the product contained a mistake

B．it was not up to the promise made on the box

C．it was too difficult to follow the directions

D．it was worth less money than she paid for it小题4:The author’s main purpose in writing this letter is to ________.

A．prevent others from making the same mistake

B．persuade the company to change the wording on their box

C．get back all the money paid from the shop

D．complain about how bad the muffins tasted

最佳答案：

小题1:A

小题2:C

小题3:B

小题4:C

答案解析：

小题1:细节理解题。结合第一段的, I bought a Perfect Muffin Kit(松饼粉 ) from your store可知答案。

小题2:作者态度题。结合You can imagine my disappointment when, upon tasting the muffins可知答案。

小题3:细节理解题。结合this product did not live up to what it promised可知答案。

小题4:细节理解题。结合I would appreciate a full refund(退款 ) of $3.99 for this product as soon as possible可知答案。

考点核心：

人物传记类文章的文体特征：

人物传记是记叙文体的一种，主要描写某人的生平事迹、趣闻轶事、生活背景、个性特征、成长奋斗历程等，包含记叙文的时间、地点、人物、事件等要素。其特点是以时间的先后或事件的发展为主线，空间或逻辑线索贯穿文章始终，脉络清楚，可读性较强。